{"id":623,"date":"2024-02-11T12:56:00","date_gmt":"2024-02-11T03:56:00","guid":{"rendered":"https:\/\/mp-s.co.jp\/news\/?p=623"},"modified":"2025-04-11T13:13:06","modified_gmt":"2025-04-11T04:13:06","slug":"%e3%80%90amazon-connect%e3%80%91%e6%97%a5%e6%9c%ac%e3%81%ae%e9%9b%bb%e8%a9%b1%e7%95%aa%e5%8f%b7%e3%81%8c%e5%8f%96%e5%be%97%e3%81%a7%e3%81%8d%e3%81%aa%e3%81%84%e3%80%82","status":"publish","type":"post","link":"https:\/\/mp-s.co.jp\/news\/archives\/623","title":{"rendered":"\u3010Amazon Connect\u3011\u65e5\u672c\u306e\u96fb\u8a71\u756a\u53f7\u304c\u53d6\u5f97\u3067\u304d\u306a\u3044\u3002"},"content":{"rendered":"\n<p>Amazon Connect \u3092\u5229\u7528\u3057\u3066\u3001\u4ee5\u524d\u306f\u5916\u56fd\u306e\u30ea\u30fc\u30b8\u30e7\u30f3\u306b\u5207\u308a\u66ff\u3048\u308c\u3070\u3001050\u304b\u3089\u59cb\u307e\u308b\u756a\u53f7\u3092\u53d6\u5f97\u3067\u304d\u307e\u3057\u305f\u3002\uff08\u5c11\u306a\u304f\u3068\u30822019\u5e74\u9803\u306f050\u756a\u53f7\u3092\u53d6\u5f97\u3067\u304d\u3066\u3044\u307e\u3057\u305f\u3002\uff09<\/p>\n\n\n\n<p>\u96fb\u8a71\u756a\u53f7\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u3092\u691c\u8a0e\u3057\u3001\u73fe\u5728\u306e\u72b6\u6cc1\u3092\u78ba\u8a8d\u3057\u305f\u3068\u3053\u308d\u8ffd\u52a0\u53d6\u5f97\u3067\u304d\u307e\u305b\u3093\u3002050\u306e\u756a\u53f7\u5019\u88dc\u304c\u8868\u793a\u3055\u308c\u306a\u304f\u306a\u3063\u3066\u3044\u308b\u305f\u3081\u3001\u30eb\u30fc\u30eb\u304c\u53b3\u3057\u304f\u306a\u3063\u305f\u3088\u3046\u3067\u3059\u3002\u5916\u56fd\u306e\u30ea\u30fc\u30b8\u30e7\u30f3\u306b\u5207\u308a\u66ff\u3048\u3066050\u306e\u756a\u53f7\u3092\u53d6\u5f97\u3057\u3088\u3046\u3068\u3057\u3066\u3082\u3001\u756a\u53f7\u306e\u5019\u88dc\u306b\u3067\u3066\u3053\u306a\u304f\u306a\u3063\u3066\u3057\u307e\u3063\u305f\u3088\u3046\u3067\u3059\u3002\u203b\u5916\u56fd\u306e\u756a\u53f7\u3067\u3042\u308c\u3070\u53d6\u5f97\u3067\u304d\u308b\u3088\u3046\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4f8b\uff1a+1(\u7c73\u56fd\uff09\u306e\u756a\u53f7\u3092\u53d6\u5f97\u3059\u308b\u5834\u5408<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/mp-s.co.jp\/news\/wp\/wp-content\/uploads\/2025\/04\/image-5.png\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"474\" src=\"https:\/\/mp-s.co.jp\/news\/wp\/wp-content\/uploads\/2025\/04\/image-5-1024x474.png\" alt=\"\" class=\"wp-image-626\" srcset=\"https:\/\/mp-s.co.jp\/news\/wp\/wp-content\/uploads\/2025\/04\/image-5-1024x474.png 1024w, https:\/\/mp-s.co.jp\/news\/wp\/wp-content\/uploads\/2025\/04\/image-5-300x139.png 300w, https:\/\/mp-s.co.jp\/news\/wp\/wp-content\/uploads\/2025\/04\/image-5-768x355.png 768w, https:\/\/mp-s.co.jp\/news\/wp\/wp-content\/uploads\/2025\/04\/image-5.png 1217w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>\u305d\u308c\u3067\u306f\u3001\u65e5\u672c\u30ea\u30fc\u30b8\u30e7\u30f3\u3092\u5229\u7528\u3057\u3066\u756a\u53f7\u3092\u73fe\u5728\u3082\u53d6\u5f97\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u304b\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/docs.aws.amazon.com\/ja_jp\/connect\/latest\/adminguide\/connect-tokyo-region.html\">https:\/\/docs.aws.amazon.com\/ja_jp\/connect\/latest\/adminguide\/connect-tokyo-region.html<\/a><\/p>\n\n\n\n<p>\u300c\u4e8b\u696d\u7528\u306e\u96fb\u8a71\u756a\u53f7\u306e\u307f\u767b\u9332\u3067\u304d\u307e\u3059\u3002\u500b\u4eba\u7528\u306e\u96fb\u8a71\u756a\u53f7\u306f\u767b\u9332\u3067\u304d\u307e\u305b\u3093\u3002\u300d\u3068\u3044\u3046\u8a18\u8f09\u304c\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30a2\u30b8\u30a2\u30d1\u30b7\u30d5\u30a3\u30c3\u30af (\u6771\u4eac) \u30ea\u30fc\u30b8\u30e7\u30f3\u3067\u306f\u4e0b\u8a18\u306e\u30d7\u30ec\u30d5\u30a3\u30af\u30b9\u304c\u8a31\u53ef\u3055\u308c\u308b\u3088\u3046\u3067\u3059\u3002<\/p>\n\n\n\n<ul>\n<li><\/li>\n<\/ul>\n\n\n\n<ul>\n<li><strong>\u76f4\u901a\u30c0\u30a4\u30e4\u30eb (DID) \u756a\u53f7<\/strong>&nbsp;&#8211; DID \u756a\u53f7\u306f\u30ed\u30fc\u30ab\u30eb\u756a\u53f7\u3068\u3082\u547c\u3070\u308c\u307e\u3059\u3002\n<ul>\n<li>050 \u30d7\u30ec\u30d5\u30a3\u30c3\u30af\u30b9\u756a\u53f7\u3002<\/li>\n\n\n\n<li>03 \u6771\u4eac\u306e\u756a\u53f7\u3092\u8868\u3059\u30d7\u30ec\u30d5\u30a3\u30c3\u30af\u30b9 \u73fe\u6642\u70b9\u3067\u306f\u3001Amazon Connect \u306f\u65e5\u672c\u306e\u4ed6\u306e\u90fd\u5e02\u306e\u96fb\u8a71\u756a\u53f7\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u305b\u3093\u3002<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u901a\u8a71\u6599\u7121\u6599\u756a\u53f7<\/strong>\n<ul>\n<li>0120 \u30d7\u30ec\u30d5\u30a3\u30c3\u30af\u30b9\u756a\u53f7\u3002<\/li>\n\n\n\n<li>0800 \u30d7\u30ec\u30d5\u30a3\u30c3\u30af\u30b9\u756a\u53f7\u3002<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><\/li>\n<\/ul>\n\n\n\n<p>\u65e5\u672c\u306e\u96fb\u8a71\u756a\u53f7\u3092\u6ce8\u6587\u3059\u308b\u306b\u306f\u3001Amazon\u3078\u7533\u8acb\u304c\u5fc5\u8981\u306b\u306a\u308b\u3088\u3046\u3067\u3059\u3002\u7533\u8acb\u306f\u6cd5\u4eba\u3067\u3042\u308b\u5fc5\u8981\u304c\u3042\u308b\u305d\u3046\u3067\u3059\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/docs.aws.amazon.com\/ja_jp\/connect\/latest\/adminguide\/phone-number-requirements.html\">https:\/\/docs.aws.amazon.com\/ja_jp\/connect\/latest\/adminguide\/phone-number-requirements.html<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/mp-s.co.jp\/news\/wp\/wp-content\/uploads\/2025\/04\/image-4.png\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"873\" src=\"https:\/\/mp-s.co.jp\/news\/wp\/wp-content\/uploads\/2025\/04\/image-4-1024x873.png\" alt=\"\" class=\"wp-image-625\" srcset=\"https:\/\/mp-s.co.jp\/news\/wp\/wp-content\/uploads\/2025\/04\/image-4-1024x873.png 1024w, https:\/\/mp-s.co.jp\/news\/wp\/wp-content\/uploads\/2025\/04\/image-4-300x256.png 300w, https:\/\/mp-s.co.jp\/news\/wp\/wp-content\/uploads\/2025\/04\/image-4-768x655.png 768w, https:\/\/mp-s.co.jp\/news\/wp\/wp-content\/uploads\/2025\/04\/image-4.png 1310w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>\u73fe\u5730\u306e\u96fb\u8a71\u756a\u53f7\u304c\u5fc5\u8981\u306a\u5834\u5408\uff0803\u307e\u305f\u306f050\u306e\u3068\u304d\uff09\u306f\u3001\u4f01\u696d\u306f\u6b21\u306e 3 \u3064\u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3092Amazon\u3078\u63d0\u4f9b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">\uff11\uff0e<strong>\u4f1a\u793e\u767b\u9332\u66f8\u985e<\/strong>&nbsp;(\u904e\u53bb 6 \u304b\u6708\u4ee5\u5185\u306b\u767a\u884c\u3055\u308c\u305f\u3082\u306e)\u3002\u3053\u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u306b\u306f\u3001\u4ee5\u4e0b\u304c\u793a\u3055\u308c\u3066\u3044\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/h5>\n\n\n\n<p>\u4f1a\u793e\u4f4f\u6240\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3055\u308c\u305f\u30a8\u30ea\u30a2\u30b3\u30fc\u30c9\u306b\u5bfe\u5fdc\u3059\u308b\u5e02\u533a\u753a\u6751\u3067\u3059\u3002\u30d3\u30b8\u30cd\u30b9\u306e\u8a8d\u5b9a\u4ee3\u7406\u4eba\u3002<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">\uff12\uff0e<strong>\u4e8b\u696d\u8005\u306e\u8a8d\u5b9a\u4ee3\u7406\u4eba\u306e\u500b\u4eba ID \u307e\u305f\u306f\u30d1\u30b9\u30dd\u30fc\u30c8\u306e\u30b3\u30d4\u30fc<\/strong>\u3002<\/h5>\n\n\n\n<p>\u305d\u306e\u4eba\u7269\u306f\u3001\u4f1a\u793e\u767b\u9332\u66f8\u985e\u306b\u767b\u9332\u3055\u308c\u3066\u3044\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u6709\u52b9\u306a\u500b\u4eba ID \u3068\u306a\u308b\u306e\u306f\u3001\u653f\u5e9c\u767a\u884c\u306e ID \u307e\u305f\u306f\u30d1\u30b9\u30dd\u30fc\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">\uff13\uff0e<strong>\u30d3\u30b8\u30cd\u30b9\u306e\u4f4f\u6240\u306e\u8a3c\u660e<\/strong>&nbsp;(\u904e\u53bb 6 \u304b\u6708\u4ee5\u5185\u306b\u767a\u884c\u3055\u308c\u305f\u3082\u306e)\u3002<\/h5>\n\n\n\n<p>\u6709\u52b9\u306a\u4f4f\u6240\u8a3c\u660e\u306b\u306f\u3001\u7b2c\u4e09\u8005\u767a\u884c\u306e\u9280\u884c\u53d6\u5f15\u660e\u7d30\u66f8\u3001\u5149\u71b1\u8cbb\u8acb\u6c42\u66f8\u3001\u653f\u5e9c\u767a\u884c\u66f8\u985e\u3001\u307e\u305f\u306f\u653f\u5e9c\u767a\u884c\u306e ID\u3001\u30d1\u30b9\u30dd\u30fc\u30c8\u3001\u4e8b\u696d\u8005\u767b\u9332\u8a3c\u306a\u3069\u3001\u63d0\u51fa\u3057\u305f\u4f4f\u6240\u304c\u8a18\u8f09\u3055\u308c\u305f ID \u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u306e\u30b3\u30d4\u30fc\u306f\u3001\u5358\u4e00\u306e zip \u30d5\u30a1\u30a4\u30eb\u306b\u4f5c\u6210\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u73fe\u5730\u756a\u53f7\u304c\u5fc5\u8981\u306a\u5834\u5408\u306f\u7533\u8acb\u306b\u5fc5\u8981\u306a\u8a3c\u660e\u66f8\u985e\u306f\uff13\u3064\u3002<\/h2>\n\n\n\n<p>\u901a\u8a71\u6599\u7121\u6599\u306e\u30d5\u30ea\u30fc\u30c0\u30a4\u30e4\u30eb\u756a\u53f7\u304c\u5fc5\u8981\u306a\u5834\u5408\u306f\u3001\u66f8\u985e\u304c\uff12\u3064\u306b\u306a\u308b\u3088\u3046\u3067\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Amazon Connect \u3092\u5229\u7528\u3057\u3066\u3001\u4ee5\u524d\u306f\u5916\u56fd\u306e\u30ea\u30fc\u30b8\u30e7\u30f3\u306b\u5207\u308a\u66ff\u3048\u308c\u3070\u3001050\u304b\u3089\u59cb\u307e\u308b\u756a\u53f7\u3092\u53d6\u5f97\u3067\u304d\u307e\u3057\u305f\u3002\uff08\u5c11\u306a\u304f\u3068\u30822019\u5e74\u9803\u306f050\u756a\u53f7\u3092\u53d6\u5f97\u3067\u304d\u3066\u3044\u307e\u3057\u305f\u3002\uff09 \u96fb\u8a71\u756a\u53f7\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u3092\u691c\u8a0e\u3057\u3001\u73fe\u5728\u306e\u72b6 &hellip; <a href=\"https:\/\/mp-s.co.jp\/news\/archives\/623\" class=\"more-link\">\u7d9a\u304d\u3092\u8aad\u3080 <span class=\"screen-reader-text\">\u3010Amazon Connect\u3011\u65e5\u672c\u306e\u96fb\u8a71\u756a\u53f7\u304c\u53d6\u5f97\u3067\u304d\u306a\u3044\u3002<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[113,2,36],"tags":[112,108,109,111],"_links":{"self":[{"href":"https:\/\/mp-s.co.jp\/news\/wp-json\/wp\/v2\/posts\/623"}],"collection":[{"href":"https:\/\/mp-s.co.jp\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mp-s.co.jp\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mp-s.co.jp\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mp-s.co.jp\/news\/wp-json\/wp\/v2\/comments?post=623"}],"version-history":[{"count":3,"href":"https:\/\/mp-s.co.jp\/news\/wp-json\/wp\/v2\/posts\/623\/revisions"}],"predecessor-version":[{"id":629,"href":"https:\/\/mp-s.co.jp\/news\/wp-json\/wp\/v2\/posts\/623\/revisions\/629"}],"wp:attachment":[{"href":"https:\/\/mp-s.co.jp\/news\/wp-json\/wp\/v2\/media?parent=623"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mp-s.co.jp\/news\/wp-json\/wp\/v2\/categories?post=623"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mp-s.co.jp\/news\/wp-json\/wp\/v2\/tags?post=623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}